Last updated: May 1, 2026
By accessing or using the Lumos platform at lumos.datafew.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. We may update these Terms at any time; continued use after notice of a change constitutes acceptance of the revised Terms.
Lumos is an AI-powered account-based marketing (ABM) outreach automation platform. The Service discovers prospects that match criteria you define, generates personalised outreach content using AI, and executes email campaigns on your behalf — pausing for your approval at key decision points such as draft review and send confirmation.
Access to mission execution is credit-based. Credits are granted monthly with each subscription plan and may be supplemented with one-time top-up packs.
You must provide accurate, current, and complete information when creating an account and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Accounts are for individual use unless you have been granted team access. You may not share account credentials. Notify us immediately at support@datafew.com if you suspect unauthorised access.
You agree to use the Service only for lawful, permission-based outreach and to comply with all applicable laws including CAN-SPAM, GDPR, and CASL. You agree not to:
Send unsolicited bulk email (spam) or use the Service to contact individuals who have not consented to receive commercial messages.
Target individuals in jurisdictions where such outreach is prohibited by applicable law.
Attempt to circumvent credit limits, rate limits, or security controls.
Use the Service to infringe third-party rights or to engage in fraudulent, abusive, or illegal activity.
We may suspend or terminate accounts found to be in violation without notice.
Subscription plans (Solo $79/month and Pro $199/month) include a monthly credit grant that resets at each billing cycle renewal. Credits represent the right to discover and process one prospect within a mission.
Top-up credit packs are available as one-time purchases and do not expire.
Credits are consumed when prospects are discovered; they are not refunded if a prospect does not reply, opens, or converts.
Subscriptions renew automatically at the end of each billing period. You may cancel at any time via the Customer Portal; access continues until the end of the paid period. We do not offer pro-rated refunds except at our sole discretion.
Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.
You represent and warrant that: (a) you have obtained all legally required consents from the prospects you target; (b) your use of the prospect data generated by the Service complies with all applicable privacy and anti-spam laws; and (c) you will honour any opt-out or unsubscribe request promptly.
Lumos, its logo, underlying technology, and platform content are the property of Datafew Inc. and are protected by applicable intellectual property laws. You may not copy, modify, or reverse-engineer any part of the Service.
You retain ownership of the mission briefs, product knowledge documents, and final outreach content you create using the Service. You grant Datafew Inc. a limited, non-exclusive licence to process your content solely as necessary to provide the Service.
To the maximum extent permitted by applicable law, Datafew Inc. and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost revenue, lost data, or business interruption, arising from your use of or inability to use the Service.
Our aggregate liability to you for any claim arising from or related to these Terms or the Service shall not exceed the total fees you paid to Datafew Inc. in the twelve months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, our liability is limited to the greatest extent permitted by law.
We may revise these Terms at any time. We will notify you of material changes by email to the address on your account and by a prominent in-application notice at least 14 days before the changes take effect.
If you object to the revised Terms, you may cancel your subscription before the effective date. Your continued use of the Service after that date constitutes acceptance of the revised Terms.
For questions or concerns about these Terms:
Email: legal@datafew.com
Datafew Inc. — lumos.datafew.com